Galxe to shut down Quest, ID and Passport by mid-December

By Tom Whitfield

Galxe will shut down its Quest, ID and Passport services after serving 36 million users, ending campaigns Dec. 5 and closing reward claims Dec. 15 as it concentrates development on Gravity L1. The company made the decision in a Nov. 9 announcement on X, after more than five years of operating a campaign, identity and loyalty platform.

What closes on Dec. 5 and Dec. 15?

Galxe said Gravity operations and G token arrangements would remain unchanged. Starting Nov. 9, project Spaces cannot create new quests.

Galxe+ and Galxe Score subscriptions have stopped, as has new Galxe Passport minting. Existing campaigns can continue until Dec. 5, when participation ends across the platform.

That leaves campaign organizers less than four weeks to finish activities. Participants receive 10 additional days, through Dec. 15, to collect rewards.

Quest rewarded users for completing onboarding tasks, exploring applications and joining community campaigns. Galxe ID and Passport supplied related identity functions, while Score and Galxe+ supported the broader user-engagement offering.

After Dec. 15, the website will allow users to view existing information but will no longer support the retired services. Galxe asked participants to claim outstanding rewards before that cutoff.

Galxe also said it had worked with more than 7,700 projects through quests, identity tools and loyalty programs. An April 2024 crypto.news report described its identity protocol as using zero-knowledge proofs to verify credentials without publicly disclosing the underlying personal data.

What happens to G tokens and user assets?

Galxe separated the service shutdown from recovery procedures for balances tied to its retired infrastructure. The announcement identifies three affected categories:

• Remaining Smart Savings balances;
• G tokens left in staking; and
• Tokens remaining in wallets on Gravity Alpha Mainnet.

Galxe said: “User assets remain safe,” adding that a separate claim process would cover those holdings. Users have been directed to watch the company’s official X account for instructions, but the Nov. 9 statement did not specify how recovery would work or when claims could begin.

An earlier help-center notice set Oct. 26 as the shutdown date for the native bridge and G staking interface, with a seven-day unstaking period. Gravity Alpha Mainnet was retired on Nov. 1. The earlier notice told users to migrate assets before that date and said balances left on the old network would no longer be transferable after operations stopped.

The help center had previously renamed Smart Savings as Smart Balance in July. The Nov. 9 announcement uses the earlier Smart Savings label when describing balances covered by the company’s assurances.

Why is Galxe consolidating around Gravity L1?

Galxe describes Gravity as a blockchain designed for financial applications and transactions across its ecosystem. It announced the Gravity L1 mainnet launch in July and began retiring the earlier Alpha network as applications moved to the new chain.

The July transition notice cited parallel Ethereum Virtual Machine execution and native oracle features. Those technical elements form part of the infrastructure into which Galxe is consolidating its development effort.

In its January 2026 annual review, Galxe reported 36 million users, more than 7,700 partner projects and one million daily active users across its growth platform. Those platform-wide figures do not establish how many users currently transact on Gravity.

Galxe said the consolidation would bring relationships and experience built through Quest into Gravity development. Quest previously supported projects outside the company’s ecosystem, including a MANTRA testnet campaign for wallet and network activities.

That external reach included a Forbes Web3 partnership focused on community building and loyalty programs. Operationally, the consolidation narrows Galxe’s service portfolio around Gravity development and removes campaign tools used by outside project operators.

What remains unresolved for projects and users?

Galxe has not published Gravity’s daily active wallets, transaction volume or network revenue alongside the closure notice. It also has not named replacement platforms for customers running quests or published a migration process for their campaign records.

The restructuring does not change the G token or interrupt Gravity operations, according to the company. The token remains part of Gravity’s transaction and governance system under existing documentation, and the statement announced no changes to G token economics.

Galxe had not responded to crypto.news by press time. The Nov. 9 announcement remains the latest stated timetable for affected assets and partners.

The next binding date is Dec. 15, when reward claims close and the website becomes read-only. Galxe has set no recovery deadline for affected balances, leaving the asset process dependent on further instructions through X.