Galxe to Shut Core Services on Dec. 15 After 36M Users

By Tom Whitfield

Galxe plans to shut down Galxe Quest, Galxe ID and Galxe Passport on Dec. 15, after its Web3 platform served 36 million users and more than 7,700 projects.

The company is suspending new campaigns immediately. Participation in existing campaigns ends Dec. 5, while reward claims remain open through Dec. 15. That creates a 10-day claims window after the final participation date.

What changes on Dec. 5?

Galxe's shutdown uses two operating deadlines rather than one. Dec. 5 closes participation across existing campaigns, while Dec. 15 serves as the final day for reward claims and core service termination.

Projects using Galxe campaigns must complete participation and reward claims by those dates. Operators still connected to the platform need to distinguish the final task deadline from the claims deadline, because accepting work after Dec. 5 falls outside the stated participation window.

The stated schedule provides no additional claim period or extension option. Users with outstanding rewards have the 10 days between those dates, and no open-ended redemption process is stated after Dec. 15.

What ends on Dec. 15?

The final shutdown covers Galxe Quest, Galxe ID and Galxe Passport, three core user and campaign services. Galxe Quest supports the campaign layer that connects projects with users, while Galxe ID and Passport supply identity services.

Together, the products formed Galxe's Web3 offering for airdrops and user engagement. Its tools linked users with blockchain projects through quests, identity services and rewards, allowing campaigns to pair participation with reward claims.

The user and project figures quantify the system's reach before closure. The 36 million users and 7,700-plus projects show the scale of the platform being wound down, although Galxe's schedule does not define how many users were active or how many campaigns had unresolved claims.

Why is Galxe turning to Gravity?

Galxe is shifting its focus to Gravity, its Layer 1 blockchain. The change moves the company's stated priority away from operating campaigns, identity and rewards and toward blockchain infrastructure.

That strategic direction does not make the three closing services continuous with Gravity. No Gravity launch date, network specification, token information or migration process for existing Galxe ID and Passport users appears in the shutdown schedule.

It also leaves certain operational questions unanswered. The schedule does not state how legacy campaign records, identity data or unclaimed rewards will be handled after the final claims date, nor does it identify any extension for missed claims.

What do users and projects need to do?

Users must separate campaign completion from reward redemption. Any participation requiring a task or quest must finish by Dec. 5, and any available reward must be claimed by Dec. 15, when the three services stop.

Projects should align campaign notices and support operations to both dates rather than one closing date. The 10-day gap provides time to resolve claims, but it arrives after the participation cutoff has already closed.

The shift to Gravity represents a change in Galxe's operating model, not an extension of the current platform. The next fixed checkpoint is Dec. 5 for campaign participation, followed by Dec. 15 for reward claims and the termination of Galxe Quest, Galxe ID and Galxe Passport.